Who we are
Last Updated: August 8, 2025
Effective Until: Sunday, January 1, 2030
Entity Name: Complete Care Clinic
Website: https://completecclinic.com/
EIN: 88-1435854
Office Address: 484 NW 165TH STREET RD APT 409, North Miami Beach, FL, USA
Email: [email protected]
Phone: +1 (312) 451-3853
Support: 24/7 via the above contact channels.
Complete Care Clinic (“we,” “our,” or “the clinic”) is a virtual mental health clinic committed to protecting the privacy and security of our patients, visitors, and website users.
1. Information We Collect
We may collect and process the following personal information:
- Full name.
- Email address.
- Phone number.
- Mailing address.
- Clinical information necessary to provide mental health services.
- Payment details (processed through secure third-party providers).
We do not collect user passwords or login credentials to third-party accounts.
2. How We Collect Information
We collect information through:
- Contact and registration forms on our website.
- Mass email platforms with opt-in consent.
- Interactions on our official social media accounts.
- Virtual consultations via secure platforms.
3. How We Use Your Information
We use your personal information for:
- Providing and improving our mental health services.
- Communicating about appointments, reminders, and relevant updates.
- Sending educational or informational content with your prior consent.
- Conducting analytics using Analytics software to optimize the user experience.
- Running retargeting and digital marketing campaigns using Facebook Pixel and tracking technologies.
We do not display third-party advertisements on our platform.
4. Tracking Technologies
Our website uses:
- Functional and analytical cookies.
- Facebook Pixel.
- Remarketing and conversion tracking tools.
These help us understand user behavior and improve services while complying with applicable laws.
5. Online Payments
We accept online payments through secure third-party providers that comply with international data protection and PCI-DSS standards. Complete Care Clinic does not store full credit or debit card details.
6. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties, except:
- To comply with legal obligations or court orders.
- With trusted service providers for technology, marketing, or payment processing acting on our behalf.
- In emergency situations involving risk to your life or physical safety.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for the use of your data at any time.
- Request data portability or restriction of processing.
To exercise these rights, contact us at [email protected].
8. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.
9. Social Media and Contact
You may contact us via our official social media channels or any of the communication methods listed in this policy. Social media interactions are also subject to the privacy policies of those platforms.
10. Changes to This Policy
We may update this Privacy Policy at any time. The updated version will be posted on our website with the revised date.
Official Contact:
Complete Care Clinic
484 NW 165TH STREET RD APT 409, North Miami Beach, FL, USA
Email: [email protected]
Phone: +1 (312) 451-3853